Discussion topic: I have no broadband or dial tone on my land line. No service since new telegraph poles installed

This message was authored by: Kev+Heno · ‎14 Jul 2023

New telegraph poles n wires were installed down my street and to my house and now I have no broadband and no dial tone on my land line. I have no service

This message was authored by: caesarome · ‎14 Jul 2023

Try running a line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by: caesarome · ‎14 Jul 2023

Try running a line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Kev+Heno · ‎16 Jul 2023

Thanks for this, the line test found a fault so I've booked an engineer. Thanks for your help 🙂

Discussion topic: I have no broadband or dial tone on my land line. No service since new telegraph poles installed

I have no broadband or dial tone on my land line. No service since new telegraph poles installed

Re: I have no broadband or dial tone on my land line. No service since new telegraph poles installed

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Re: I have no broadband or dial tone on my land line. No service since new telegraph poles installed

Re: I have no broadband or dial tone on my land line. No service since new telegraph poles installed

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