I have no WiFi and the wireless light isn’t on

[Rodrodders]

Also I have tried all the steps like reboot etc. I need to talk to someone this is now the second day with no wi fi,

looks like Dky is getting cancelled 

[TimmyBGood]

---

@Rodrodders wrote:

looks like Dky is getting cancelled 

---

That would guarantee no broadband for two weeks, because there's a minimum ten working day lead time for a new ISP to adopt a cancelled circuit.

Have you logged a broadband fault with Sky?

[Rodrodders]

@TimmyBGood 

Well right now I've tried to log it with Sky but I can only get the automated voice which tells me to run the service checks, i have run the service check many times and at the end it keeps saying everything is fine.

i have tried to log on to my wi fi network and and it is saying this network is temporarily unavailable. So everything isn't fine

[Tina1256]

Mine has also been down since @2pm ... claims there's an issue with my router / internal house connection but then it appears sky has been down in my area when I look at skys outage updates ... no clue or update as to when it will be back on ... yellow / orange light on box ...

[jamesn123]

@Rodrodders 

Have you run a factory reset on your router by holding the reset button for 30 seconds?