Discussion topic: I have just received my sky hub but I am unable to get connected to WiFi, please help me connect
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Message posted on 05 Apr 2024 07:53 PM
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I have just received my sky hub but I am unable to get connected to WiFi, please help me connect
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Message posted on 05 Apr 2024 08:35 PM
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Re: I have just received my sky hub but I am unable to get connected to WiFi, please help me connect
A cable with yellow ends is ethernet, and that means it's intended for connection to an ONT for service over FTTP ('full fibre')
If your property doesn't currently have FTTP installed (a Hub is sent out in advance) then the new optical cable and ONT will be installed on the activation date.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 05 Apr 2024 08:36 PM
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Re: I have just received my sky hub but I am unable to get connected to WiFi, please help me connect
Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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