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Discussion topic: I have just installed sky broadband and a mini box wi fi is not getting a good connection

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This message was authored by: Steve1970-

I have just installed sky broadband and a mini box wi fi is not getting a good connection

I just installed sky , I was with virgin and everything was working well. My Main Tv which next to the sky router and is connected direct to it was freezing. Also one of mini boxes does not work as it seems that the wi fi is not adequate enough. I have sky wi fi boosters that connect the mini box to the router and I also use Netgear 2700 wi fi booosters that connect all my devices to the main router 

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This message was authored by: Chrisee

Re: I have just installed sky broadband and a mini box wi fi is not getting a good connection

Posted by a Superuser, not a Sky employee. Find out more

@Steve1970- what colour hub has Sky provided? At a guess I suspect your issue is WiFi interference as potentially you have the Sky hub's WiFI if its the new white type, the Sky Q and Sky boosters WiFi and Netgear boisters all in one property which is a recipe for chaos. Two or more signals on the same or adjacent channels will interfere. Things are a little better if you have a bkack Sky hub as these older units play nicelt with Sky Q boxes and allow other devices to use the wifi hot spots your Q boxes transmit.

 

As a start try turning off tge Netgear boosters and see if that helps.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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