I have had sky broadbank for 2 weeks and the connection is dropping in the house

[Mandy031]

The broadband i have recently had installled is not reaching the whole of my house, the connection in the back room is not getting any wifi.

[Tom-W19]

Hi @Mandy031 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147