Discussion topic: I have had shocking connection for weeks now yet i am still paying full price
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Message posted on 07 Jun 2024 05:26 AM
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I have had shocking connection for weeks now yet i am still paying full price
Why am i still paying full price billimh after weeks of poor or no connection
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Message posted on 07 Jun 2024 05:33 AM
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Re: I have had shocking connection for weeks now yet i am still paying full price
Poor connection to what, TV, mobile, broadband, landline?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Jun 2024 05:35 AM
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Re: I have had shocking connection for weeks innow yet i am still paying full price
To broadband for all of the phones in our house. I've switched off and relocated the hub, reset it, rang sky who have done an external test and found no fault yet everyday we cannot access internet through or phones or tablets without using mobile data
Message posted on 07 Jun 2024 05:39 AM - last edited: 07 Jun 2024 06:19 AM
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Re: I have had shocking connection for weeks now yet i am still paying full price
I'll move your issue from the Accounts board to Broadband.
Could you post your router stats so that someone who understands them can perhaps advise
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Jun 2024 07:00 AM
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Re: I have had shocking connection for weeks now yet i am still paying full price
@Charlotte_11 Sky only pay compensation after 2 full working days without any service see Customer Auto-Compensation | Sky Help | Sky.com
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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