I have had no internet for 24 hours

[AngelaHouston]

I called for support yesterday and after numerous telephone calls after being continously disconnected I have a 'priority' engineer visit for Tuesday which is essential as I work from home

I have now received a text message to say the engineer's appointment has been cancelled. This has not been cancelled by me and I have no way of contacting Sky as I can't reply to the email, the Viritual Assistant cannot answer the question and I can't reply to the Text

I need an engineer to visit URGENTLY please

[TimmyBGood]

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@AngelaHouston wrote:

 I have a 'priority' engineer visit for Tuesday which is essential as I work from home

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Unfortunately if you were promised priority for WFH then that was a mistake: domestic broadband from any ISP has no such provision.