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Discussion topic: I have had no broadband since 1am

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This message was authored by Julie+willington This message was authored by: Julie+willington

I have had no broadband since 1am

We have had no broadband since 1am and sky not answering helpline.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: I have had no broadband since 1am

Posted by a Superuser, not a Sky employee. Find out more

@Julie+willington Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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