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Discussion topic: I have had continuous issues with my WiFi and once again it's gone off.

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This message was authored by: Mattmyles90

Message posted on ‎22 Oct 2024 12:53 AM

I have had continuous issues with my WiFi and once again it's gone off.

My Internet has gone off again! This seems to be a continuous issue where I've already had to have an engineer come out to my property after it going off the last time. Your app says everything is working but my router and devices say different! It's costing me a fortune in data with my mobile contract every time this happens and I need the issue sorting as soon as possible.
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Avatar for PsychoB1tch
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Message posted on ‎22 Oct 2024 01:36 AM

Re: I have had continuous issues with my WiFi and once again it's gone off.

Everyone is in the same sinking boat tonight!

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This message was authored by: Chrisee

Message posted on ‎22 Oct 2024 07:56 AM

Re: I have had continuous issues with my WiFi and once again it's gone off.

Posted by a Superuser, not a Sky employee. Find out more

@Mattmyles90 loss of connection after midnight is often down to routine maintenance work if so the service will be back up this morning. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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