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Discussion topic: I have been waiting to get connected for 4 months.

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Avatar for GregorPeat
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This message was authored by: GregorPeat

Message posted on ‎12 Nov 2025 01:44 PM

I have been waiting to get connected for 4 months.

I moved from Virgin to Sky on 18/07/25 and I am still waiting to get connected (2 failed attempts on 30/7 and 20/8).  You have been charging me £19 per month even though I am not connected. 

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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎12 Nov 2025 01:51 PM

Re: I have been waiting to get connected for 4 months.

@GregorPeat Charged for what during the period?

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This message was authored by: TimmyBGood

Message posted on ‎12 Nov 2025 02:47 PM

Re: I have been waiting to get connected for 4 months.

Posted by a Superuser, not a Sky employee. Find out more
@JimM1 wrote:

@GregorPeat Charged for what during the period?

I'd think that's a Sky Stream television subscription being automatically activated.

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