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Discussion topic: I have an engineer visit booked for initial.broadband set up. Can this be changed easily

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This message was authored by Dave+ls This message was authored by: Dave+ls

I have an engineer visit booked for initial.broadband set up. Can this be changed easily

I have an engineer visits booked for the initial broadband and sky tv set up. Can this be changed easily?  

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This message was authored by Chrisee This message was authored by: Chrisee

Re: I have an engineer visit booked for initial.broadband set up. Can this be changed easily

Posted by a Superuser, not a Sky employee. Find out more

@Dave+ls you should be able to reschedule the Sky Engineer doing the TV install but be warned its getting near Christmas so dates get full very quickly. If the broadband install is being done by Openreach the date is now likely to be after Christmas as they have a minimum 14 day lead time. Although this can be normally be done online through the My Orders section of the My Sky app I would call Sky.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: I have an engineer visit booked for initial.broadband set up. Can this be changed easily

Posted by a Superuser, not a Sky employee. Find out more

@Dave+ls 

 

You should be able to select a future date from your orders on your my sky app or sky.com account

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This message was authored by Highlinder This message was authored by: Highlinder

Re: I have an engineer visit booked for initial.broadband set up. Can this be changed easily

Posted by a Superuser, not a Sky employee. Find out more

@Dave+lsWhen is this visit supposed to happen?

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