12 Jan 2025 01:24 PM
I am moving home next week. Have given the dates so why do I have to wait an extra week to get connected. There's no reason. Am I being charged for that week as well
12 Jan 2025 01:40 PM - last edited: 12 Jan 2025 01:41 PM
Posted by a Superuser, not a Sky employee. Find out more@ChrisR4 Because openreach needs a minimum lead time of two weeks to prepare the connections sky has no control over this
you can ask sky about the possibility of a credit for time without service once you are connected
12 Jan 2025 01:40 PM - last edited: 12 Jan 2025 01:41 PM
Posted by a Superuser, not a Sky employee. Find out more@ChrisR4 Because openreach needs a minimum lead time of two weeks to prepare the connections sky has no control over this
you can ask sky about the possibility of a credit for time without service once you are connected
12 Jan 2025 01:45 PM
Thank you
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion