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Discussion topic: I have a sky max hub and I can’t connect security cameras

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This message was authored by: Buddah

Message posted on ‎03 Nov 2024 11:55 AM

I have a sky max hub and I can’t connect security cameras

I have just had a sky max box installed, but now I can't connect my security cameras as they are 2.4ghz. Please can anyone help as I am not tech savvy thank you.

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This message was authored by: TimmyBGood

Message posted on ‎03 Nov 2024 12:06 PM

Re: I have a sky max hub and I can’t connect security cameras

Posted by a Superuser, not a Sky employee. Find out more

@Buddah 

 

You may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub administration settings in the My Sky app.  You can also use those settings to temporarily disable the 5Ghz WiFi band, which may help with getting such devices to connect.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Buddah

Message posted on ‎03 Nov 2024 12:10 PM

Re: I have a sky max hub and I can’t connect security cameras

Thanks for replying as I said I am worried that if I mess with anything it will muck the set up and things may not work.

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This message was authored by: Bazzer

Message posted on ‎19 Nov 2024 01:02 PM

Re: I have a sky max hub and I can’t connect security cameras

Could you provide how you did get them working as I have the same issue 

thanks

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