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Discussion topic: I have a red LOS (loss of signal) light on my ONT box and broadband is down - how do I log with Sky

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Message posted on ‎03 Aug 2025 08:00 PM

I have a red LOS (loss of signal) light on my ONT box and broadband is down - how do I log with Sky

I have a red LOS (loss of signal) light on my ONT box and broadband is down - how do I log this fault with Sky for investigation

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This message was authored by: JimM1

Message posted on ‎03 Aug 2025 08:07 PM

Re: I have a red LOS (loss of signal) light on my ONT box and broadband is down - how do I log with

@Stephen_63 You need to call them to log it!

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