@RoweMead what products are available depends on where you live and whether your road has full fibre available or you only have the older copper phone lines. Openreach arecgradually replacing most copper lines with new fibre but its a huge job and many areas will have copper phone lines for years.
Sky's online checker will tell you what products you can choose at your address . There will be a much wider range of speeds if your home can use full fibre but with copper the speed you get is limited by the length of your phone line. However whether you actually need much higher speeds depends on the size of your household and what you want to use your broadband for. Its like paying for a car with a 200mph top speed which is pretty pointless if you never take on a track and only drive on UK roads but it does give you somethingbto brag about.
Although everyone talks about speeds with broadband what you are better thinking it as bandwidth as buying more allows you to do more at once. For example to watch a movie from Netflix in UHD will use around 25Mb/s so if you live on your own a fairly basic package will work for you but if you have 3 teenage kids all doing their own thing online you need more bandwidth.. Howeve reading the media you would think everyone needs a Gigabit connection(1,000Mb/s) which simply isnt the case or likely to be so for quite a few years. Network operators like Sky know this and if everyone who bought such high speeds used even half of their bandwidth at once it would break the network which simply doesn't happen. 😀
One other thing that surprises people is getting much higher speeds doesn't make everything online faster some things like to time for an app to load may not get any faster.
Upgrading with Sky will always start a new 2 year contract. You can talk to Sky customer service agents who are helpful but never forget they are employed to sell you stuff and get paid partly based on how much they sell.
Dont be afraid to ask questions in the forum although some stuff is quite techy many forum members are happy to answer basic questions.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
