I don’t have an ton

[Vanessamagx]

I order my broadband but I don't have an otn to set this up 

[TimmyBGood]

@Vanessamagx 

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[TimmyBGood]

@Vanessamagx 

To avoid confusion, the hardware is an Optical Network Terminal (ONT) and only relevant to 'full fibre' (FTTP) broadband.

[Chrisee]

@Vanessamagx Openreach or City Fibre supply the ONT as part of the engineer's set up appointment for full fibre