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Discussion topic: I don’t have an ONT

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Avatar for Tess1971
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This message was authored by: Tess1971

Message posted on ‎10 Apr 2025 09:54 AM

I don’t have an ONT

I just moved to my property and the previous owner said that he's got sky broadband so I applied for it, but I can't find the ONT to connect my new sky fibre broadband. 
What do I need to do as my sky wen live yesterday 9th April.

Please advice. 
Thank you 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎10 Apr 2025 10:08 AM

Re: I don’t have an ONT

Posted by a Superuser, not a Sky employee. Find out more

@Tess1971 if you were due to get a full fibre service without an engineer visit there should be an ONT in the property. Residents do sometimes take the units with them which they shouldn't but happens. If that applies call Sky somthey can get Openreach to provide one.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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