Discussion topic: I do not have a OTN

This message was authored by: KierraA · ‎12 May 2023

I don't have a OTN

This message was authored by: jamesn123 · ‎12 May 2023

Ah okay you'll need to call then. This can often happen if previous residents take the ONT with them when they move out when they shouldnt

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

View this Answer within the discussion

This message was authored by: cookiemonsteruk · ‎12 May 2023

@KierraA

The ont is usually the last stage of fttp installation and usually happens on the day of activation

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: jamesn123 · ‎12 May 2023

@KierraA

Have you placed a Sky broadband order? If so what is your activation date? Have you had any Openreach visits?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: KierraA · ‎12 May 2023

Hi my activation date has come today but they said I don't need a engineer bit have no OTN in my new home

This message was authored by: jamesn123 · ‎12 May 2023

@KierraA

Ah okay you'll need to call then. This can often happen if previous residents take the ONT with them when they move out when they shouldnt

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: I do not have a OTN

I do not have a OTN

Re: I do not have a OTN

All Replies

Re: I do not have a OTN

Re: I do not have a OTN

Re: I do not have a OTN

Re: I do not have a OTN

Was this discussion not helpful?

Search Sky Community

Start a new discussion