Discussion topic: I didn't receive sky router

This message was authored by: Kieran+Turley · ‎14 Jul 2023

Engineer could not fit fiber broadband because hub was not received to change over

This message was authored by: Chrisee · ‎14 Jul 2023

@Kieran+Turley I have escalated your post to,a Sky team who support the forum who will send you an invitation to a private online check through the forum. When theybdo this a chaticon will appear on the forum pages.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Highlinder · ‎14 Jul 2023

@Kieran+Turley What was the engineer there to do? Was it to fit the ONT or just make sure you had an internet connection? The ONT looks something like below.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Addie15 · ‎14 Jul 2023

Hi there! Thank you for escalating this. We have sent an invite to Kieran+Turley.

This message was authored by: Tom-W19 · ‎16 Jul 2023

Hi @Kieran+Turley

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

Discussion topic: I didn't receive sky router

I didn't receive sky router

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