Discussion topic: I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Feb 2024 09:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
I was told that the thresh hold is £200, which I am below, but was not told how to claim the money back.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 27 Feb 2024 09:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
https://www.sky.com/help/articles/switching-credit-offer
Note that it's up to £100 for broadband and up to £100 for television, where applicable.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Feb 2024 09:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
You must provide a copy of the bill from BT where you have been charged and a copy of a statment showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page