27 Feb 2024 09:30 AM
I changed from BT to Sky and want to claim the penalty payment I had to make with BT.
I was told that the thresh hold is £200, which I am below, but was not told how to claim the money back.
27 Feb 2024 09:34 AM
Posted by a Superuser, not a Sky employee. Find out more
https://www.sky.com/help/articles/switching-credit-offer
Note that it's up to £100 for broadband and up to £100 for television, where applicable.
27 Feb 2024 09:48 AM
Posted by a Superuser, not a Sky employee. Find out moreYou must provide a copy of the bill from BT where you have been charged and a copy of a statment showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)
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