Discussion topic: I cant't select the Full Fibre 500 package
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 11 Nov 2025 02:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I cant't select the Full Fibre 500 package
Hi, I'm interested in the Full Fibre 500 broadband, but it looks like it isn't currently an option at my address. I went to a SKY store, and they told me I just need to wait for it to become available. Is there anything you could do to speed this up? For example, could a technician be booked to come out and make a faster speed available to me?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 11 Nov 2025 04:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
Hi @Andrzej84
Availability of Full Fibre is dictated by the network operator in your area, this is likely Openreach but could also be EIR if your in Ireland, KCOM if your in the Hull area or CityFibre if your in a CityFibre area. Sky cannot sway the speed of deployment to your area unfortunately.
If your in an Openreach area you can go to this site, use the address checker and then post the resulting table back here and we can see exactly whats available to your address.
You can also go to this site and see when Openreach might plan on deploying Full Fibre to your area.
Myself & Others offer our time to help others, please be respectful.
Message posted on 11 Nov 2025 07:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
This is Openreach and I checked by UPRN number. A city like Cardiff should't have a problem with accessibility. Here are the data:
Message posted on 11 Nov 2025 09:11 PM - last edited: 11 Nov 2025 09:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
@Andrzej84 wrote:
A city like Cardiff should't have a problem with accessibility.
On the contrary: dense urban environments full of legacy infrastructure present very real obstacles to deploying an entirely new cabled network. Openreach is working to the national target of having 85% of UK households within reach of full-fibre by the end of 2026, and there may be altnet providers choosing to invest in your area too.
https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Nov 2025 09:48 PM - last edited: 11 Nov 2025 09:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
@Andrzej84 Lines underneath the chart are what is important, yes you can have a FF feed, the way with all below, congested duct and it's a how long is a piece off string, has been known to take a year, that one i can for sure say too!
Message posted on 11 Nov 2025 11:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
I understand correctly, thank you for the information
Message posted on 12 Nov 2025 09:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I cant't select the Full Fibre 500 package
The table shows only FTTC availability, using the other Openreach site I posted, you may be able to get a bit of info as to when you might expect FTTP deployed in your area.
Myself & Others offer our time to help others, please be respectful.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page