I cannot connect to certain websites

[CafcPaul]

I cannot connect to certain websites. It always times out and I have tried on various devices There is no problem when using other service providers, just when at home. I have disabled Sky shield as previously suggested but makes no difference. This problem only started recently.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Thanks for chatting to us @CafcPaul . Unfortunately, there was no further response on the chat in 48 hours. Your chat has been closed now. Thanks