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Discussion topic: I can't access my router settings

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This message was authored by will1975 This message was authored by: will1975

I can't access my router settings

I have a new problem that I can't get into my router settings

I can get to the front page using 192.168.0.1 but whenever i try to get to any of the other pages and it asks for my login it tells me my connection isnt secure and wont let me in

I have tried resetting my router

I have tried using incognito mode on my browser

I have tried turning off my anitivirus temporarily

nothing seems to work

Is my router broken and i just need a replacement?


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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: I can't access my router settings

Posted by a Superuser, not a Sky employee. Find out more

@will1975The username is " admin " without the quotes and the password is your Wi-Fi password if you have not changed that password.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: I can't access my router settings

Posted by a Superuser, not a Sky employee. Find out more

@will1975What are you using to try to access the router settings thus far and which router do you have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
will1975
Topic Author
This message was authored by will1975 This message was authored by: will1975

Re: I can't access my router settings

its a sky broadband hub and I'm trying to access fromy desktop computer

I've tried edge, chrome and firefox browsers

This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: I can't access my router settings

Posted by a Superuser, not a Sky employee. Find out more

@will1975The username is " admin " without the quotes and the password is your Wi-Fi password if you have not changed that password.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
will1975
Topic Author
This message was authored by will1975 This message was authored by: will1975

Re: I can't access my router settings

facepalm

Has the default password changed as it always used to be admin/sky to login after reset to default

I am now in again

thanks for the help 🙂

This message was authored by Highlinder This message was authored by: Highlinder

Re: I can't access my router settings

Posted by a Superuser, not a Sky employee. Find out more

@will1975On that router you can change the default password from the Wi-Fi password to something else and this does not affect the Wi-Fi password itself. You can also change that and have something completely different.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Callanboy This message was authored by: Callanboy

Re: I can't access my router settings

Hi, I can't login to my new sky router i've tried the following :-

Username admin password sky

Username admin password wifi password

Username wifi name password wifi password

Username wifi name password sky

It's driving me crazy.

Many thanks.

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: I can't access my router settings

Posted by a Superuser, not a Sky employee. Find out more

@Callanboy 

Hold the reset button on the rear of the router for 30seconds then try again

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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