Discussion topic: I am trying to find a date when an engineer will come and instal my broadband.

This message was authored by: SueC1 · ‎15 Jul 2024

I have had SkyQ installed and at the same time I asked for Broadband. I need to get a date when it will be installed. You have already taken payment for something I do not have.

This message was authored by: caesarome · ‎15 Jul 2024

@SueC1

The latest on your order should be found here:

https://www.sky.com/ordertracking

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This message was authored by: TimmyBGood · ‎15 Jul 2024

@SueC1 wrote:

I have had SkyQ installed and at the same time I asked for Broadband.

Broadband has a minimum ten working day lead time from the order being placed.

For provisioning over FTTP that can be considerably longer, particularly in holiday season.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: SueC1 · ‎15 Jul 2024

Will I be contacted when the installation will be done?

Discussion topic: I am trying to find a date when an engineer will come and instal my broadband.

I am trying to find a date when an engineer will come and instal my broadband.

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Re: I am trying to find a date when an engineer will come and instal my broadband.

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Re: I am trying to find a date when an engineer will come and instal my broadband.

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