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Discussion topic: I am supposed to be upgrading to fibre. I received some wires but not a new router.
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This message was authored by: danemum
Message posted on 11 Nov 2024 06:40 PM
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I am supposed to be upgrading to fibre. I received some wires but not a new router.
I am due to have fibre installed on Friday. I got a package with just some wires in it, should I have also got a new router?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Nov 2024 06:42 PM
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Re: I am supposed to be upgrading to fibre. I received some wires but not a new router.
Was it an empty Hub box or a packet with an ethernet cable in it?
The Sky Broadband Hub is compatible with FTTP: the ethernet cable 'conversion kit' goes between it and the ONT.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: danemum
Message posted on 11 Nov 2024 06:44 PM
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Re: I am supposed to be upgrading to fibre. I received some wires but not a new router.
There was no box in the envelope just cable.
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