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Discussion topic: I am supposed to be upgrading to fibre. I received some wires but not a new router.

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This message was authored by: danemum

I am supposed to be upgrading to fibre. I received some wires but not a new router.

I am due to have fibre installed on Friday. I got a package with just some wires in it, should I have also got a new router?

 

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This message was authored by: TimmyBGood

Re: I am supposed to be upgrading to fibre. I received some wires but not a new router.

Posted by a Superuser, not a Sky employee. Find out more

@danemum 

 

Was it an empty Hub box or a packet with an ethernet cable in it?

 

The Sky Broadband Hub is compatible with FTTP: the ethernet cable 'conversion kit' goes between it and the ONT.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: danemum

Re: I am supposed to be upgrading to fibre. I received some wires but not a new router.

There was no box in the envelope just cable. 

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