Discussion topic: I am existing customer Why can i not get the offer

This message was authored by: Prajanna · ‎31 May 2025

This message was authored by: GD1 · ‎31 May 2025

@Prajanna Such offers are for New Customers, you no doubt received your New customer offer when you signed uo to Sky originally?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎01 Jun 2025

@Prajanna

As stated above ~ you aren't a new customer.

Better discounts are offered to new customers as an incentive for them to join.

If you choose to leave and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and benefit from that kind of offer.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging. DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: I am existing customer Why can i not get the offer

I am existing customer Why can i not get the offer

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Re: I am existing customer Why can i not get the offer

Re: I am existing customer Why can i not get the offer

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