I am due an engineer round tomorrow the 25th however I am not going to be there anymore. Reschedule

[Ariana+Leila]

I would like to reschedule 

[Highlinder]

@Ariana+LeilaIf you are unable to change it in track orders in my account, you will have to call Sky and get them to change this for you.

[TechmanagerMal]

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@Ariana+Leila wrote:

I would like to reschedule 

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• You will need to call Sky and reschedule as we are customers and cannot do so.
• Do it urgently as you can be charged for a missed appointment.
• Try this too - Order Tracking | Sky.com

[TimmyBGood]

@Ariana+Leila 

Also be aware the Communication Workers Union has more strike action scheduled at BT Group (which includes Openreach) and that will inevitably impact availability.

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks