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This discussion topic has been answered Discussion topic: I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

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This message was authored by: Sean+Mc+Carthy

I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

I recently upgraded to sky superfast broadband (150mbps) when I first checked the speed for a week or so all was good. Testing it today with same app, it shows 39.1 download. All seems good ,but why would show this ?

S. Mc Carthy

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This message was authored by: Highlinder Answer

Re: I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

Posted by a Superuser, not a Sky employee. Find out more

@Sean+Mc+Carthy Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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This message was authored by: Highlinder

Re: I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

Posted by a Superuser, not a Sky employee. Find out more

@Sean+Mc+Carthy  Black or white router from Sky?

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This message was authored by: Sean+Mc+Carthy

Re: I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

Black. 4 lights.

S. Mc Carthy
This message was authored by: Highlinder Answer

Re: I am checking my broadband speed with an app and it shows only 39.1 mbps download speed.

Posted by a Superuser, not a Sky employee. Find out more

@Sean+Mc+Carthy Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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