Hub turns on and off intermittently

[Glyn19]

Hi just had a new hub delivered and new line in from 30th December , but every day around 2-3 times the hub turns off and then back on as though it's losing power ,, now done Thai for 5 days on the trot . I have checked connections etc and all that is fine I think the hub may be faulty, please help !

[Tom-W19]

Hi @Glyn19 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147