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Discussion topic: Hub lights out, broadband check okay!

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This message was authored by Geen1 This message was authored by: Geen1

Hub lights out, broadband check okay!

Sky broadband check says everything is fine but I can see with my own eyes that I have 2 lights rather than 3 on the hub. The internet light is off. Intermittently it will flash orange and then go off again. In what circumstance can you apparently have no problems when the hub is telling you the exact opposite?

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This message was authored by Stagg311 This message was authored by: Stagg311

Re: Hub lights out, broadband check okay!

I also have the same. I think it's skys problem 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Hub lights out, broadband check okay!

Posted by a Superuser, not a Sky employee. Find out more

@Geen1 & @Stagg311  if you click through in the app and run the test while connected then you will be told if there is a known fault in your area. The result you getvwhen you first look is the result of the last automated test not the current position.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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