10

Discussion topic: How to turn off DHCP on SR213

Reply
This message was authored by MartiniX This message was authored by: MartiniX

How to turn off DHCP on SR213

Hi, I have just received my SR213-02-UK-wht hub today and want to configure the network before it goes live next week.  I just want to use it as a modem and nothing else as my WiFi and DHCP is already handled.  I have set the IP address and turned off Wifi but can't see any way of turning off DHCP.    This is firmware SR213_6.0p2s1_PROD_sey but have no way of updating it myself I believe.  The config screen looks like this...

Picture1.png


Best Answers
This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX there should be options to control the SR213 in the My Sky app under Sky Max Hub just above the Broadband Shield option it maybe your app has not yet been updated but its worth fully closing the app and loggin afresh. If it is still missing in 24 hours give Sky a call.

To confirm in the app you will be able to change the SSID and wifi password and by clicking on the advanced features link options to set up port forwarding, configure the DMZ, turn wifi on and off and change the security level will be available.

 

There is not an option to turn off the DHCP server not that is an option many users will ever need. More to the point there is not an option for use of a  dynamic DNS provider.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

View this Answer within the discussion

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX wrote:

 I just want to use it as a modem and nothing else as my WiFi and DHCP is already handled.


Sky Hubs can never be a 'modem' because they always route traffic: that's different to functionality such as DNS, DHCP and WiFi.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by jamesn123 This message was authored by: jamesn123

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX 

That hub is mainly controlled via the My Sky app

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
MartiniX
Topic Author
This message was authored by MartiniX This message was authored by: MartiniX

Re: How to turn off DHCP on SR213

Thanks for the replys.  Maybe I used the wrong terminology but just want to turn off DHCP as I perviously did with my BT hub, if you know how?  Maybe it's not possible.

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX 

Yes I believe you can, but as I said the newer Sky Max Hub is controlled via the My Sky app/your account. Many of the settings are locked down on its local admin interface.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
MartiniX
Topic Author
This message was authored by MartiniX This message was authored by: MartiniX

Re: How to turn off DHCP on SR213

Ok great. I'm guessing I will need to wait until next week then when it's connected to the internet.  Thanks for that.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX 

The forum SuperUsers haven't been given much info at all on the Sky Max hub so I can't say for sure about disabling DHCP but I think you can. 

And yes you'd need to wait until your activation date, even then users have reported that the settings in the My Sky app don't appear for a few days after.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
MartiniX
Topic Author
This message was authored by MartiniX This message was authored by: MartiniX

Re: How to turn off DHCP on SR213

So I've connected it and can report there is no option to turn off DHCP as far as I can see. The firmware was updated to SR213_7.0p5s1_PROD_sey but didn't see any new option.   In the My Sky App you can only control 'Broadband Shield', under 'Product Settings', which allows you to set an age limit for content.

 

Fortunately I can use a Velop Wifi node as a router so once that was reconfigured I was protected from the Sky hub.and can use my own DHCP. 

 

In the hub console under 'Advance/Port Forwarding', for example, there are no settings but just says "Managing your home network settings is now easier than ever.  Please download the My Sky App to set up port forwards, among many other features and settings.".  This makes me think either I'm looking in the wrong place  or maybe these are things which will appear when I've been connected for a while or will be released as a new feature.

 

Thanks again for the replies.

This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: How to turn off DHCP on SR213

Posted by a Superuser, not a Sky employee. Find out more

@MartiniX there should be options to control the SR213 in the My Sky app under Sky Max Hub just above the Broadband Shield option it maybe your app has not yet been updated but its worth fully closing the app and loggin afresh. If it is still missing in 24 hours give Sky a call.

To confirm in the app you will be able to change the SSID and wifi password and by clicking on the advanced features link options to set up port forwarding, configure the DMZ, turn wifi on and off and change the security level will be available.

 

There is not an option to turn off the DHCP server not that is an option many users will ever need. More to the point there is not an option for use of a  dynamic DNS provider.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
MartiniX
Topic Author
This message was authored by MartiniX This message was authored by: MartiniX

Re: How to turn off DHCP on SR213

Ha, yes, so those settings have just appeared but can confirm you can't turn off DHCP. 

This message was authored by Mithias_UK This message was authored by: Mithias_UK

Re: How to turn off DHCP on SR213

Just adding my feedback to this as well - adding the option ti disable the DHCP server should be a simple setting to add into a router thats billed as being "advanced". I know "most" users probably won't need it but "most" users also won't login to the Router to configure/check settings like this as well so why do a half baked job?

 

Running your own DHCP or setting different DNS is very common - please Sky consider adding this feature to "the most advanced router" so we don't have to do some wizardry to work around it

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion