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Discussion topic: How to set up parental control for the Wi-Fi

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This message was authored by: Zoe1982

How to set up parental control for the Wi-Fi

How to set up parental control for the Wi-Fi So I can access and stop and start the Wi-Fi against kids devices to limit when they can use them. It keeps telling me to download the broadband boost buddy app but I can't find such a thing on the App Store. Surely Dky must have this option??

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This message was authored by: SKY1992bf

Re: How to set up parental control for the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1982  You need the sky WiFi max subscription 

 

https://www.sky.com/help/articles/sky-wifi-max-parental-controls


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Zoe1982

Re: How to set up parental control for the Wi-Fi

That's new to sky though and isn't in every area yet? Does that mean sky have never had the ability to limit access on devices before?

This message was authored by: SKY1992bf

Re: How to set up parental control for the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1982  They did with the buddy app but that has been discontinued and replaced with max

 

sky no longer have parental controls on non fibre products 

 

Sky does have broadband shield which helps restrict access by rating but you can't block devices fully 

 

https://www.sky.com/help/articles/sky-broadband-shield-using

 

note any changes are applied to all devices you can't choose individual devices 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: Zoe1982

Re: How to set up parental control for the Wi-Fi

I have sky super fast with broadband boost is that not fibre? (Sorry to be dense)

This message was authored by: SKY1992bf

Re: How to set up parental control for the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1982 wrote:

I have sky super fast with broadband boost is that not fibre? (Sorry to be dense)


@Zoe1982  Yes you have fibre with that you just need to add WiFi max to your subscription to get the parental controls 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: TimmyBGood

Re: How to set up parental control for the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Zoe1982 

 

'Broadband Buddy' used to be the Parental Control app for Broadband Boost, but it was withdrawn several years ago.  References you see to it online are now out of date.

 

As @SKY1992bf said, the only Parental Controls now available through Sky are embedded in the white Max Hub and require the WiFi Max subscription supplement to unlock.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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