Discussion topic: How to set up parental control for the Wi-Fi
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Message posted on 29 Mar 2025 09:47 AM
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How to set up parental control for the Wi-Fi
How to set up parental control for the Wi-Fi So I can access and stop and start the Wi-Fi against kids devices to limit when they can use them. It keeps telling me to download the broadband boost buddy app but I can't find such a thing on the App Store. Surely Dky must have this option??
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Message posted on 29 Mar 2025 09:49 AM
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Re: How to set up parental control for the Wi-Fi
@Zoe1982 You need the sky WiFi max subscription
https://www.sky.com/help/articles/sky-wifi-max-parental-controls
Message posted on 29 Mar 2025 11:23 AM
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Re: How to set up parental control for the Wi-Fi
That's new to sky though and isn't in every area yet? Does that mean sky have never had the ability to limit access on devices before?
Message posted on 29 Mar 2025 12:36 PM - last edited: 29 Mar 2025 12:59 PM
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Re: How to set up parental control for the Wi-Fi
@Zoe1982 They did with the buddy app but that has been discontinued and replaced with max
sky no longer have parental controls on non fibre products
Sky does have broadband shield which helps restrict access by rating but you can't block devices fully
https://www.sky.com/help/articles/sky-broadband-shield-using
note any changes are applied to all devices you can't choose individual devices
Message posted on 29 Mar 2025 01:27 PM
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Re: How to set up parental control for the Wi-Fi
I have sky super fast with broadband boost is that not fibre? (Sorry to be dense)
Message posted on 29 Mar 2025 01:32 PM
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Re: How to set up parental control for the Wi-Fi
@Zoe1982 wrote:I have sky super fast with broadband boost is that not fibre? (Sorry to be dense)
@Zoe1982 Yes you have fibre with that you just need to add WiFi max to your subscription to get the parental controls
Message posted on 29 Mar 2025 02:30 PM
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Re: How to set up parental control for the Wi-Fi
'Broadband Buddy' used to be the Parental Control app for Broadband Boost, but it was withdrawn several years ago. References you see to it online are now out of date.
As @SKY1992bf said, the only Parental Controls now available through Sky are embedded in the white Max Hub and require the WiFi Max subscription supplement to unlock.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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