This discussion topic has been answered Discussion topic: How to minimise use of cellular data
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Message posted on 14 Jan 2024 11:18 AM
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I've got all cellular data use switched off on my phone as my sky sim is constantly flipping in/out of WiFi/cellular using vast amounts of my monthly data. One month I used all my data and found this was the cause! In particular use of Facebook when I was at home and supposed to be on WiFi !!
Hence I switch on cellular when I am out for specific apps. Do others have the same problem and how did you fix the issue ? I only have 3gb allowance with sky which is plenty for my usage.
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Message posted on 16 Jan 2024 10:52 AM
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Switch off WiFi Assist on your phone it will stop your device switching to mobile data while on WiFi.
Myself & Others offer our time to help others, please be respectful.
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Message posted on 14 Jan 2024 01:05 PM
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Re: How to minimise use of cellular data
@jrh2254Have you tried to run the broadband test to see if it picks up any faults when you notice that you are being dropped on to mobile data?
Have you re-started your router recently?
If you have found this solution helpful please tick this as the answer.
Message posted on 16 Jan 2024 10:52 AM
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Switch off WiFi Assist on your phone it will stop your device switching to mobile data while on WiFi.
Myself & Others offer our time to help others, please be respectful.
Message posted on 13 May 2024 12:22 PM
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Re: How to minimise use of cellular data
Thanks - eventually managed to find the option in mobile service in settings. Was looking for something called cellular but could not find this !
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