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This discussion topic has been answered Discussion topic: How to minimise use of cellular data

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This message was authored by: jrh2254

How to minimise use of cellular data

I've got all cellular data use switched off on my phone as my sky sim is constantly flipping in/out of WiFi/cellular  using vast amounts of my monthly data. One month I used all my data and found this was the cause! In particular use of Facebook when I was at home and supposed to be on WiFi !! 
Hence I switch on cellular when I am out for specific apps. Do others have the same problem and how did you fix the issue ? I only have 3gb allowance with sky which is plenty for my usage.  


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This message was authored by: jamesn123 Answer

Re: How to minimise use of cellular data

Posted by a Superuser, not a Sky employee. Find out more

@jrh2254 

Switch off WiFi Assist on your phone it will stop your device switching to mobile data while on WiFi.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: Highlinder

Re: How to minimise use of cellular data

Posted by a Superuser, not a Sky employee. Find out more

@jrh2254Have you tried to run the broadband test to see if it picks up any faults when you notice that you are being dropped on to mobile data?

 

Have you re-started your router recently?

If someone has helped give them Like.

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This message was authored by: jamesn123 Answer

Re: How to minimise use of cellular data

Posted by a Superuser, not a Sky employee. Find out more

@jrh2254 

Switch off WiFi Assist on your phone it will stop your device switching to mobile data while on WiFi.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Did this answer not help you?

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This message was authored by: jrh2254

Re: How to minimise use of cellular data

Thanks - eventually managed to find the option in mobile service in settings. Was looking for something called cellular but could not find this !

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