New customer with max hub. Previously had TP link extenders that no longer work with new Sky Max hub. After protracted on-line help I eventually spoke to someone who inturn transferred me to the technical team. After listening to the awful music for some 30 plus minutes I eventually spoke to an engineer. He was helpful, offered advice and asked me to monitor my system and get back as I may need Max-Pods. In a nutshell I certainly do as without my previous extenders I now have blind spots across my property.
My question is: Does anyone know how to get back in touch with an engineer or how to request the required pods without going back around in circles through the various on line "help" solutions or ringing the number to be on hold for hours again? I can't afford to write another day off and am getting sorely tempted to cancel my contract and go back to my previous provider.
