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Discussion topic: How to connect a wi-fi canon printer to my sky wi-fi router

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This message was authored by neeyah This message was authored by: neeyah

How to connect a wi-fi canon printer to my sky wi-fi router

How to connect a wi-fi canon printer to my sky wi-fi router?

Can anyone help me?

thanks


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@neeyah 

 

How to seperate wifi bands in more detail

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by GD1 This message was authored by: GD1

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@neeyah  Have you followed the canon printer setup guide 1st?  What issues are you having?

 

Please provide more detail for the forum to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@neeyah 

 

Some printers require exclusive access to 2.4ghz wifi. You may need to seperate the wifi bands

 

- Log onto router and go to wifi
- Go to 5ghz band and untick synchronise 2.4ghz and 5ghz
- Go to 5ghz ssid and add -5g at the end
- Save
- Go to individual devices and assign wifi band accordingly

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@neeyah 

 

How to seperate wifi bands in more detail

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
neeyah
Topic Author
This message was authored by neeyah This message was authored by: neeyah

Re: How to connect a wi-fi canon printer to my sky wi-fi router

The printer instructions are useless it's had to connect when your on your own. it says you need a wpk2 whatever thing & it's hard to link

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@neeyah wrote:

it says you need a wpk2 whatever thing


WPA2-PSK, probably, and all the in-support Sky Hub models do that.

 

Splitting and renaming the SSIDs, as advised above, is almost certainly the solution.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by OscarWild12 This message was authored by: OscarWild12

Re: How to connect a wi-fi canon printer to my sky wi-fi router

My Canon G300 will not connect to my new sky broadband.

This message was authored by Highlinder This message was authored by: Highlinder

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@OscarWild12Has your printer been connected before on another router from Sky or has this been done from another provider?



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by CurvyMTB This message was authored by: CurvyMTB

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Did the job nicely! Canon's troubleshooting is next to useless, since we tried connecting using the PC, the smartphone app and manually connecting as well as WPS. Once we got into the router settings and decoupled the 2.4GHz and 5GHz settings, it worked first time on WPS! Thanks @cookiemonsteruk 

This message was authored by CLouise This message was authored by: CLouise

Re: How to connect a wi-fi canon printer to my sky wi-fi router

How did you manage to do this? Every time I unclick and save it boots me out 😫

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Posted by a Superuser, not a Sky employee. Find out more

@CLouise 

 

Typically by using a device connected over ethernet, or at least not Safari on an iThing which is the least reliable with the Hub admin pages.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by CLouise This message was authored by: CLouise

Re: How to connect a wi-fi canon printer to my sky wi-fi router

I tried on google chrome too no luck! So annoying not sure what else I can do

This message was authored by Les0999 This message was authored by: Les0999

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Before changing any settings on the router I suggest putting the printer close to the router (e.g. in the same room) and trying again. 

 

I couldn't connect when the printer was upstairs in my office but when I moved it into the same room as the router downstairs it connected no problem.

neeyah
Topic Author
This message was authored by neeyah This message was authored by: neeyah

Re: How to connect a wi-fi canon printer to my sky wi-fi router

Thanks 🙂

This message was authored by Kooky3101 This message was authored by: Kooky3101

Re: How to connect a wi-fi canon printer to my sky wi-fi router

My Canon printer has been successfully linked to my old Sky router. I have a new Sky router and I cannot get the printer to talk to any of my iPhone , iPad or laptop. 
any ideas to the solution? Thanks

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