How to change network name and password sky max hub

[Silvermanz]

How do i change the wifi password and ssid?

Logged into the router (sky max hub) and there doesnt seem to be any user editable wifi settings as they are all greyed out and locked .

Sky online help says to use the my sky app with the following instructions:

1. Open the My Sky app or download the my sky app to get started.
2. Tap Product Settings on Home or the Broadband tab.
3. Tap Sky Max Hub. Can't see this option? You might not have completed the hub setup. Follow the steps to finish setting up your sky max hub

Well I downloaded the my sky app and the sky max hub isnt listed under product settings and the link telling me to finish setting up the hub is a pointless 'plug the leads in' article and a link to the app i already have.

Pulling my hair out here, can someone tell me how to change the details please.

[TimmyBGood]

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@Silvermanz wrote:

Pulling my hair out here, can someone tell me how to change the details please.

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Unfortunately you have to wait until the appropriate controls populate in the My Sky app. There are very few useful options in the web server built into the Hub itself.

[Silvermanz]

How do I get it to appear in the app?

Been using my old BT hub for the last few months but BT want the kit returned so only just started using the sky hub today and I just want to make the new hub use my old password so I don't have to set up WiFi again on all my devices