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Discussion topic: How on earth can I speak to a human?????????

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This message was authored by Jeeeeeez This message was authored by: Jeeeeeez

How on earth can I speak to a human?????????

Human !!!!! I want to speak to a #####human!!!!!!
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This message was authored by GD1 This message was authored by: GD1

Re: How on earth can I speak to a human?????????

Posted by a Superuser, not a Sky employee. Find out more

@Jeeeeeez   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How on earth can I speak to a human?????????

Posted by a Superuser, not a Sky employee. Find out more

@Jeeeeeez 
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.

 

Meanwhile is your issue one we can advise on ? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: How on earth can I speak to a human?????????

When you  ring sky about a problem, and the message  says they  have sent you  a link  would  you  like  to  use  it say no , then you  will  get to  speak  to  an advisor  you can do this for anything  with sky , I do when my offers are  about to run out on my bills, when I upgraded  my  broadband, it works every time

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