How long does Sky keep IP assignment logs for?

[WarrenThomas]

In recent weeks I have been accused by my ex employer of making and posting false accusations about him and the business on social media. The dates that the posts were made I was not at home and have evidence of this which has been presented, but he claims that my IP address was used. The IP address shown to me is not one I currently have and doesn't show up on any log in histories for services or apps that I use, but he claims that authorities told him it matched my address. I'm sure it's not true, but I'm trying to obtain a list of the IPs I've had over the last couple of years. The posts happened 14/15 months ago, and from what I'm seeing, most ISPs including Sky only keep the IP history for 12 months before purging. Is this correct for Sky, or would I be able to obtain a list of IPs from them that I've held and prove my innocence there? I have tried speaking to them on the phone today and the poor lad I spoke to was so confused I had to give up.

[TimmyBGood]

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@WarrenThomas wrote:

 Is this correct for Sky, or would I be able to obtain a list of IPs from them that I've held

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I've no idea of retention time, but the approach would be under Data Protection regulation (a 'subject access request') to the address given towards the bottom of this page:

https://www.sky.com/help/articles/sky-privacy-and-cookies-notice 

I'd suggest emailing the Data Protection officer in the first instance to establish what they need from you to process such a request.

[TimmyBGood]

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@WarrenThomas wrote:

The IP address shown to me is not one I currently have and doesn't show up on any log in histories for services or apps that I use, but he claims that authorities told him it matched my address.

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Incidentally for that to happen things have progressed pretty far, because an ISP would not release such information to anyone but you without a court order.

[WarrenThomas]

@TimmyBGood I don't necessarily believe him at all, he's always been known to inflate the truth, and I absolutely was not at home on the dates that these things were posted, and I have proof of this too. I feel like it's a scare tactic, because he does seem to genuinely believe it's me, so I feel like it's an attempt to pressure me into deleting it, however it was someone else entirely.

Also, the IP address just doesn't match up to any history I have available to me. I have emailed Sky about this too, waiting for a response now, but was wondering if anyone in the community can shed some light on this. 

[TimmyBGood]

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@WarrenThomas wrote:

I feel like it's a scare tactic,

Quite possibly: courts don't hand out such things routinely, particularly in what's presumably a civil dispute.   Obviously police with a warrant is different, but you'd know if they were involved.

https://www.pinsentmasons.com/out-law/guides/disclosure-guide-seeking-norwich-pharmacal-orders 

[WarrenThomas]

Thank you @TimmyBGood I appreciate the feedback and the info you've shared. It's made me sick with worry because it's just not true in any facet and he's a particularly unpleasant person when upset. I just hope I can get some clarification from Sky and hopefully some data to use that will at the very least get him off my back and life can continue as normal!

[Mr+Slant]

In answer to the original post - Sky will retain all connection data ("Internet Connection Records") for a maximum period of 12 months.

This is a requirement of the Investigatory Powers Act 2016. That'll cover all IP addresses assigned to you via DHCP and all websites you connected to.

They won't retain that data for longer than 12 months as its an offence to do so. The exception would be if you had been subject to an investigation which resulted in a retention notice being issued by the secretary of state (Home Office).

Sky won't have the data you require and if they do then they'd be in breach of GDPR regulations so they're not going to admit it.