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Discussion topic: How do you reset the new white sky router. There's no reset button on it. ?

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This message was authored by: Cazsky11

How do you reset the new white sky router. There's no reset button on it. ?

I have upgraded my router to the new sky white one but the green light has been pulsing for a few years now and not turned white. It says online to press reset button but there isn't one on Sky's new router. Do I just unplug it from electric ? 

Caz
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This message was authored by: Chrisee

Re: How do you reset the new white sky router. There's no reset button on it. ?

Posted by a Superuser, not a Sky employee. Find out more

@Cazsky11 removing the power will cause the hub to reboot but to do a factory reset on the white hub 6 you press and hold in the WPS button on the side until the led flashes and then release it which takes at least 10 seconds. 

This page explains what the various colours of the light your hub mean https://www.sky.com/help/articles/hub-lights-explained-max-hub

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Chicorocky

Re: How do you reset the new white sky router. There's no reset button on it. ?

It's on the side it is very small but there is one there hope it helps 

This message was authored by: Saeran

Re: How do you reset the new white sky router. There's no reset button on it. ?

Isn't there a reset button on the right hand side of the router?

This message was authored by: LACOSTE

Re: How do you reset the new white sky router. There's no reset button on it. ?

Just thought I'd make this more clear, to reset a hub 6 you must hold the WPS button 30 seconds and wait till the light on the front flashes green, then let go and leave it. 

 

Also I recommend a restart of the hub 15 mins later after the reset.

This message was authored by: Chrisee

Re: How do you reset the new white sky router. There's no reset button on it. ?

Posted by a Superuser, not a Sky employee. Find out more

@LACOSTE you are of course corect the reset does require the WPS button to be pressed for 30 seconds until the led starts flashing green.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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