Discussion topic: How do you order Sky but choose infrastructure partner?
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Message posted on 03 Sep 2025 05:34 PM
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How do you order Sky but choose infrastructure partner?
I have a family member who wants to order Sky and go with Sky fibre as a package etc but he does not want to use CityFibre due to their poor reputation in Southend.
Openreach are also offering full fibre in his road. Is there a way he can choose having Sky Broadband through Openreach network instead?
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Message posted on 03 Sep 2025 06:51 PM - last edited: 03 Sep 2025 06:52 PM
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Re: How do you order Sky but choose infrastructure partner?
@Masterofpuppets Go check on sky.com, when he puts the speed package he wants, FF 500/500 symmetrical up/down then CF, lower like FF 500/70 it's OR, that will let him know what is being ordered or offered.
Choosing will be a call so not sure what critera decides what!
Message posted on 03 Sep 2025 06:53 PM
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Re: How do you order Sky but choose infrastructure partner?
@Masterofpuppets wrote:
Is there a way he can choose having Sky Broadband through Openreach network instead?
Probably not: using a different ISP which doesn't have a carriage deal with CityFibre would be the way to go.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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