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Discussion topic: How do i log out of all devices on my sky max hub

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This message was authored by Mummyminions This message was authored by: Mummyminions

How do i log out of all devices on my sky max hub

Hi iv just had fiber installed iv logged into my router and it's showing 12+ devices logged in how do I log out of all devices??iv tryed to change password and it's changed but not logged out of anything they are all still running on the original password 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: How do i log out of all devices on my sky max hub

Posted by a Superuser, not a Sky employee. Find out more

@Mummyminions 

You can't 'log devices out' of WiFi thats not how it works. Changing the password should disconnect all WiFi connected devices, but not wired. If devices are still connecting using your old password then you must have something on your network that is keeping the same SSID & Password such as a extender, booster or Sky Q.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Mummyminions
Topic Author
This message was authored by Mummyminions This message was authored by: Mummyminions

Re: How do i log out of all devices on my sky max hub

Iv nothing connected no extenders pods or sky q and still they won't disconnect after changing password
This message was authored by jamesn123 This message was authored by: jamesn123

Re: How do i log out of all devices on my sky max hub

Posted by a Superuser, not a Sky employee. Find out more

@Mummyminions 

Have you actually checked that the devices are connected or not? They may still show up on the Sky account device list for a period of time after you change the password.

Are you sure your new password is applying correctly? Can you post a screenshot of where you are changing the password?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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