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Discussion topic: How do i change my date of my relocation?

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This message was authored by MadMaddie1 This message was authored by: MadMaddie1

How do i change my date of my relocation?

Sky have provided me with a date for an engineer to visit my home to relocate my position of my master socket for broadband on a date not suitable for me. How can I change this without having to wait for ages on the phone?


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MadMaddie1
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This message was authored by MadMaddie1 This message was authored by: MadMaddie1 Answer

Re: How do i change my date of my relocation?

Thank you. It wasn't possible to change it online. I ended up phoning. This is the forth time of attempting to get a relocation date in. Let's hope openreach come through this time!!

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This message was authored by caesarome This message was authored by: caesarome

Re: How do i change my date of my relocation?

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure if it is possible to do this online but if it is then it will be via here that you would need to see if there is an alternative date:

 

https://www.sky.com/ordertracking

 

If you can't do this then you will have to call.

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MadMaddie1
Topic Author
This message was authored by MadMaddie1 This message was authored by: MadMaddie1 Answer

Re: How do i change my date of my relocation?

Thank you. It wasn't possible to change it online. I ended up phoning. This is the forth time of attempting to get a relocation date in. Let's hope openreach come through this time!!

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