Discussion topic: How do get a new broadband hub?
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Message posted on 04 Aug 2024 07:56 PM
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How do get a new broadband hub?
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Message posted on 04 Aug 2024 08:00 PM
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Re: How do get a new broadband hub?
Could you post your router stats
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
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Message posted on 04 Aug 2024 08:03 PM
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Re: How do get a new broadband hub?
@Docklands+LNEDo you have the router that is third one along called the Sky Q hub just now from Sky shown in the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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Message posted on 04 Aug 2024 08:06 PM
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Re: How do get a new broadband hub?
I have the 2nd one down.....
Message posted on 04 Aug 2024 08:18 PM
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Re: How do get a new broadband hub?
@Docklands+LNE So you have the Sky hub is that what you are saying?
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Message posted on 04 Aug 2024 08:53 PM
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Re: How do get a new broadband hub?
I have the sky broadband hub..
Message posted on 04 Aug 2024 09:23 PM
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Re: How do get a new broadband hub?
@Docklands+LNE So you are looking for the White broadband Max router. That is more locked down than the one you have. Are you sure it is the hub dropping out and not the connection as @cookiemonsteruk asked you for your router stats to figure out what is going on.
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Message posted on 05 Aug 2024 05:27 PM
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Re: How do get a new broadband hub?
Hi,
It could well be the settings, it's got 2 skids and it's all a bit all over the place.
I will try and get the details next time I'm on my laptop @cookiemonsteruk @Highlinder
I tried on phone and the username admin and password sky didn't work.
I must have changed them a few years back, hopefully I can get in 👍
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