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Discussion topic: How do I send old wifi hubs back to Sky?

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Avatar for LindaA2
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This message was authored by: LindaA2

Message posted on ‎18 Nov 2024 07:32 PM

How do I send old wifi hubs back to Sky?

I asked the engineer but he was from OpenReach so didn't want to take them or know where to send them.  Can I post them and if so where to?

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎18 Nov 2024 07:39 PM

Re: How do I send old wifi hubs back to Sky?

Posted by a Superuser, not a Sky employee. Find out more

@LindaA2 

 

https://www.sky.com/help/articles/return-or-recycle-sky-equipment

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎18 Nov 2024 07:44 PM

Re: How do I send old wifi hubs back to Sky?

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@LindaA2 

When returning the hub add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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