30 Oct 2023 11:21 AM
i am asking how I order or request Sky Max Pods to extend the WiFi in my house I have some bad spots and I can't for the life of me find where to order the extender pods.
30 Oct 2023 11:24 AM
Posted by a Superuser, not a Sky employee. Find out more@Rob+Wetherall You need to call and and can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
30 Oct 2023 11:26 AM
Posted by a Superuser, not a Sky employee. Find out more
Under the terms of the 'Enhanced Wifi Guarantee' Sky will typically ship one pod after a telephone diagnosis, and up to two more in a visit to the property.
30 Oct 2023 11:26 AM
Thanks so much will give it a try now, don't know why it isn't just an easier option via the my sky app or online. Thanks again.
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