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Discussion topic: How do I order or request Sky Max Pods?

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This message was authored by Rob+Wetherall This message was authored by: Rob+Wetherall

How do I order or request Sky Max Pods?

i am asking how I order or request Sky Max Pods to extend the WiFi in my house I have some bad spots and I can't for the life of me find where to order the extender pods.

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This message was authored by GD1 This message was authored by: GD1

Re: How do I order or request Sky Max Pods?

Posted by a Superuser, not a Sky employee. Find out more

@Rob+Wetherall   You need to call and  and can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I order or request Sky Max Pods?

Posted by a Superuser, not a Sky employee. Find out more

@Rob+Wetherall 

 

Under the terms of the 'Enhanced Wifi Guarantee' Sky will typically ship one pod after a telephone diagnosis, and up to two more in a visit to the property.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Rob+Wetherall
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This message was authored by Rob+Wetherall This message was authored by: Rob+Wetherall

Re: How do I order or request Sky Max Pods?

Thanks so much will give it a try now, don't know why it isn't just an easier option via the my sky app or online. Thanks again. 

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