0

Discussion topic: How do I change my broadband router delivery address?

Reply
This message was authored by: Jimmy42

How do I change my broadband router delivery address?

How do I change my broadband router delivery address?

Reply

All Replies

This message was authored by: Daniel0210

Re: How do I change my broadband router delivery address?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmy42 

Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date.

 

Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. The card through the letterbox will tell you where it was left and the tracking should show some information on it too. The tracking may give you an option to perhaps collect it from a depot. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: How do I change my broadband router delivery address?

Posted by a Superuser, not a Sky employee. Find out more

@Jimmy42 

The hub will only be sent to the address that is on the account when the order was placed so I don't believe it can be changed once the order has been placed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply