Discussion topic: How do I change my broadband router delivery address?
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Message posted on 08 Sep 2025 12:38 PM
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How do I change my broadband router delivery address?
How do I change my broadband router delivery address?
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Message posted on 08 Sep 2025 01:05 PM
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Re: How do I change my broadband router delivery address?
Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. The card through the letterbox will tell you where it was left and the tracking should show some information on it too. The tracking may give you an option to perhaps collect it from a depot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 08 Sep 2025 01:42 PM
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Re: How do I change my broadband router delivery address?
The hub will only be sent to the address that is on the account when the order was placed so I don't believe it can be changed once the order has been placed.
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