23 Jan 2024 12:59 PM
Our broadband is via a Sky phone line. This has been brought down by a fallen tree. How do I contact Sky to book an engineer to fix this?
23 Jan 2024 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreI've escalated your post to Sky. Look out for a message on the forum
23 Jan 2024 01:25 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
23 Jan 2024 04:25 PM
Thanks. I've since gotten past the automated service and SMS offerings on the helpline to speak to a call centre representative who has logged a call for an engineer to come out to our house. Straightforward once you can speak to a person!
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