How do I book an engineer to fix phone line brought down by a fallen tree?

[Neil911sc]

Our broadband is via a Sky phone line. This has been brought down by a fallen tree. How do I contact Sky to book an engineer to fix this?

[jamesn123]

@Neil911sc 

I've escalated your post to Sky. Look out for a message on the forum

[Greenfingers001]

Thanks for escalating this. We’ve sent an invite to chat.

[Neil911sc]

Thanks. I've since gotten past the automated service and SMS offerings on the helpline to speak to a call centre representative who has logged a call for an engineer to come out to our house.  Straightforward once you can speak to a person!