Discussion topic: How can i request an engineer to look at my sky hub and wifi is working to its full potential

This message was authored by: Geoff85 · ‎13 Jun 2024

I need to request an engineer to look at my sky hub and wifi as the on app test is saying it is ok but it all drops out after about 15-30 mins and i then have to turn it all completly off and reset it again.

how can i request an engineer?

This message was authored by: cookiemonsteruk · ‎13 Jun 2024

@Geoff85

Could you post your router statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Francamm · ‎13 Jun 2024

Having the same problem for week.. North wales

Discussion topic: How can i request an engineer to look at my sky hub and wifi is working to its full potential

How can i request an engineer to look at my sky hub and wifi is working to its full potential

All Replies

Re: How can i request an engineer to look at my sky hub and wifi is working to its full potential

Re: How can i request an engineer to look at my sky hub and wifi is working to its full potential

Was this discussion not helpful?

Search Sky Community

Start a new discussion