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Discussion topic: How can I use my old telephone with my new broadband system

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This message was authored by Lesley_allsopp This message was authored by: Lesley_allsopp

How can I use my old telephone with my new broadband system

How do I continue to use my old telephones now that I have fibre broadband - Outreach suggested that I need a VOIP adapter to be able to use my existing phones without plugging it into the back of the router. Will a BT adapter work with a Sky system?


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: How can I use my old telephone with my new broadband system

Posted by a Superuser, not a Sky employee. Find out more

@Lesley_allsopp 

 

So long as you don't have a bt digital voice phone you can plug the existing phone into the back of the hub which has its own ata adapter built in

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: How can I use my old telephone with my new broadband system

Posted by a Superuser, not a Sky employee. Find out more

@Lesley_allsopp 

 

So long as you don't have a bt digital voice phone you can plug the existing phone into the back of the hub which has its own ata adapter built in

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How can I use my old telephone with my new broadband system

Posted by a Superuser, not a Sky employee. Find out more

@Lesley_allsopp wrote:

Will a BT adapter work with a Sky system?


No, it will not: BT Digital Voice hardware is proprietary to BT Broadband.

 

The only relevant 'converter' is built into the Sky Broadband Hub and Max Hub and uses the phone socket on those routers.

 

For telephone handsets elsewhere you need a standard DECT phone system, not VOIP.  Sky (and all other ISPs) don't have any equivalent of the BT system because only BT has a heritage of phone manufacturing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Lesley_allsopp
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This message was authored by Lesley_allsopp This message was authored by: Lesley_allsopp

Re: How can I use my old telephone with my new broadband system

Thank you that is disappointing, as I have an antique phone that I would  like to continue using but not where my router is😫

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How can I use my old telephone with my new broadband system

Posted by a Superuser, not a Sky employee. Find out more

@Lesley_allsopp 

 

Any phone with a bt phone jack will work including antique and retro style phones.  The exception is bt digital voice branded phone

 

What make and model

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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